![]() ![]() ![]() They also advertise room service and have it listed on the phone but it just rings forever and I was told they don't have it. Maya is overpriced and the food is mediocre. It took hours and 3 calls to be able to get them to bring new sheets. Then at our next room there were blood stains on the sheets. But we were looking at the parking lot initially. Kate tried to dissuade us to move saying the view of the new room was worse. We had to switch rooms because they put us in an adjoining room with a young family and we could hear them like they were in our room. And most of the channels were bad quality and kept cutting out. The wifi was out the whole weekend which didn't allow us to use the Smart TV features and when we asked for just 1 free movie to make up for this missing amenity Kate flat out refused. The front desk staff was unhelpful and the woman Kate was rude every time I spoke to her. I paid for an ocean front view and saw the ocean from the corner of my eye. You're paying close to 5-star prices for a 3-star and below experience. It was advertised as a 4-star hotel when I booked (curiously that rating is now nowhere to be found) but they acted nothing like a 4-star hotel. The only good part of the hotel is the location. We splurged for this trip to have a nice experience, but it was terrible. It is cheaper to pay the beach fee and rent chairs and umbrellas yourself. They call themselves a resort to make you think you will get a nice resort experience, when they just do it to be able to add extra fees. Then of course they added tax and extra nothing fees to all the charges including the resort fee. ![]() There is literally a sign posted in the room stating it is the law to clearly advertise any extra charges. Not at the hotel, at the parking lot, online. They charge $55 per night for parking and it is not advertised ANYWHERE. They added literally hundreds of dollars of hidden fees to my final bill. There is so much to say but I will start with the most upsetting part. Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort.Wyndham Grand Cancun All Inclusive Resort & Villas.Secrets Puerto Los Cabos Golf & Spa Resort.Hotels near Brookdale Community College.Hotels near Monmouth County Vocational School District.Hotels near Empire Beauty School-Pottsville.Hotels near Seven Presidents Oceanfront Park.Hotels near New Jersey Repertory Company.Hotels near Long Branch Beach & Boardwalk.Hotels with Complimentary Breakfast in Long Branch.Hotels with Private Beach in Long Branch. ![]()
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